Privacy Policy – CARS ID

Last Updated: August 2026

CARS ID respects the privacy of its users and store owners and is committed to handling personal data responsibly and in accordance with the applicable laws and regulations of the Sultanate of Oman.

This Privacy Policy explains the types of information we may collect, how we use and protect that information, and the choices available to users regarding their personal data.

1. Information We Collect

We may collect certain information when you use the CARS ID platform or create an account, including:

• Name.

• Email address.

• Phone number.

• Login and account information.

• Auto parts store name.

• Store contact information.

• Store location and address provided by the store owner.

• Information about products and auto parts added by the store owner.

• Technical information such as device type, browser, IP address, and website usage logs.

• Information related to subscription status and payment transactions.

The information collected may vary depending on how the platform is used.

2. Payment Information

Payments and subscriptions may be processed through independent third-party payment service providers.

CARS ID does not directly store full payment card numbers or sensitive card information on its servers when payments are processed by an external payment service provider.

We may receive certain information from the payment provider, including:

• Payment transaction status.

• Transaction amount.

• Transaction date.

• Transaction reference number.

• Subscription or renewal status.

The handling of payment card information is also subject to the privacy and security policies of the payment service provider used.

3. How We Use Information

We may use the information we collect for the following purposes:

• Creating and managing user and store owner accounts.

• Operating and developing the CARS ID platform.

• Enabling store owners to create and manage their stores.

• Displaying auto parts and products added by store owners.

• Displaying contact and location information that store owners choose to publish.

• Allowing customers to search for auto parts and stores.

• Managing subscriptions and payments.

• Sending account- or subscription-related notifications.

• Providing technical support.

• Improving website performance and security.

• Preventing unauthorized, fraudulent, or unlawful use of the platform.

• Complying with applicable legal and regulatory requirements when necessary.

4. Public Store Information

When registering as a store owner, certain information may be intended to appear publicly to customers, including:

• Store name.

• Contact number.

• WhatsApp link.

• Store location.

• Listed products and auto parts.

• Other information the store owner chooses to publish on their store page.

The store owner is responsible for ensuring that the information they publish is accurate.

5. Sharing of Information

We do not sell users' personal data.

Certain information may be shared when necessary with third parties that assist us in operating the platform, including:

• Hosting providers.

• Payment service providers.

• Email and notification service providers.

• Technical and security service providers.

• Relevant authorities when disclosure is legally required.

Such information is shared only to the extent necessary to provide the service or comply with applicable legal requirements.

6. Cookies

The website may use cookies and similar technologies for purposes such as:

• Keeping users signed in to their accounts.

• Saving certain preferences.

• Improving the user experience.

• Analyzing website performance.

• Protecting the platform from unauthorized or unlawful use.

Users may control cookies through their browser settings. However, disabling certain cookies may affect some website features or functionality.

7. Data Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, use, alteration, disclosure, or loss.

However, no electronic system can be guaranteed to be 100% secure, and we continuously work to improve our security measures.

8. Data Retention

We retain information for as long as necessary to provide CARS ID services, manage accounts and subscriptions, or comply with applicable legal and regulatory obligations.

When there is no longer a legitimate need to retain the data, it may be deleted or anonymized in accordance with applicable legal and technical requirements.

9. User Rights

Subject to applicable laws, users may have the right to:

• Request access to personal data relating to them.

• Request correction or updating of their personal data.

• Request deletion of their personal data where permitted by law.

• Withdraw consent where processing is based on consent.

• Contact us regarding any privacy-related questions or complaints.

We may request verification of the identity of the person making the request before processing certain data-related requests.

10. Links and Communication with Stores

CARS ID allows users to communicate with stores through external services such as WhatsApp, telephone, or map services.

When users access a third-party service or website, their use of that service is subject to the privacy policy and terms of the relevant third party.

11. Privacy of Minors

The CARS ID platform and its store subscription services are intended for commercial use and for individuals who are legally eligible to manage accounts and related transactions.

12. Changes to This Privacy Policy

We may update this Privacy Policy when necessary due to platform developments, the introduction of new services, or changes in legal or regulatory requirements.

The updated version will be published on this page together with the revised "Last Updated" date.

13. Contact Us

For any questions regarding privacy or personal data, you may contact CARS ID through our email carsidparts@gmail.com

CARS ID